Refund Insurance
Unexpected complications can negatively impact a student's academic progress. We encourage all students to consider securing Tuition Refund Insurance prior to the start of classes.
Butler Pavilion, Room 408 on a map
Dean of Students 4400 Massachusetts Avenue NW Washington, DC 20016-8148 United StatesThe Office of the Dean of Students (DOS) supports student learning through programs and services that promote growth and development, communicate the values and standards of the AU community, empower students, and advocate for students' needs. After interacting with staff in the Office of the Dean of Students, individuals will:
Gain awareness of on- and off-campus resources and how to access those resources
Develop autonomy and self-advocacy skills
Understand their behavior and its impact in the context of community
A cornerstone of our service to the AU community is our management of the CARE Network. Every member of the AU Community can access the CARE Network by submitting an online form called a CARE Referral. CARE Referrals are processed by the Office of the Dean of Students and assigned to a DOS representative who then reaches out to the individual to connect them with resources and support.
If you are concerned about the immediate health and safety of yourself or another student:
Call AU Police: (202-885-2527) - available 24/7, access to emergency services
Call AU ProtoCall Services: (202-885-7979) - available 24/7, access to free, confidential on-call crisis clinicians
Please review our temporary leave guide to learn more about the medical leave process.
Unexpected complications can negatively impact a student's academic progress. We encourage all students to consider securing Tuition Refund Insurance prior to the start of classes.
The Red Folder Initiative offers a three-step process to recognize, respond to, and refer distressed students to ensure they recieve appropriate resources.