Student Planning is under the Eagle Service umbrella. Student Planning combines degree audit information with the upcoming schedule of classes to enable students to easily plan classes that fulfill degree requirements. And then, allows them to register for those classes quickly and easily, once registration opens.

Student Planning is accessed via the myAU portal at https://myau.american.edu. The Eagle Service link can be found under the Academics menu. 

AU recognizes that students may use names other than a legal name to identify themselves. Students in on-campus and WCL programs who would like their chosen name displayed across many AU systems are invited to submit a chosen name using the process outlined below.

1. The first step to submitting your chosen name is through Eagle Service. Select “User Profile” on the top-right corner. Then, click on the "Edit Personal Identity" button. Adding your chosen name, pronouns, and gender identity here (all optional) will initiate the different technology and campus systems to update your display name. Please note, it takes approximately 24-48 hours for all campus systems to update.
2. If new students update their chosen name in Eagle Service prior to July 1^st, new student’s One Card (AU ID) will be printed with the chosen first name. If the chosen name is updated after July 1^st, new students can email idcards@american.edu and request a new card with their chosen name as long as the old card is returned.
3. Updating a chosen name in Eagle Service updates the display name for a student's email address but does not automatically update a student's username (i.e. cz1234a). The first letter of a student's email address can be changed with a request submitted to the Office of Information Technology Help Desk at helpdesk@american.edu.

 

Please note: The chosen name is not a private name. Your chosen name will display across many campus information systems, so, faculty, staff, and fellow students will be able to see and refer to you by your chosen name. However, not all AU systems have current capacity to display chosen name. For a full list of systems where legal or chosen name show up, and for an FAQ, go to our Chosen Name and Gender Identity Website.

Students always have access to Student Planning, but they will need to wait for the Schedule of Classes to be published to create a plan for an upcoming semester.

The complete priority registration schedule can be found on the Registrar's website at: www.american.edu/provost/registrar/studentservices/registration.cfm. 

1. Log into Student Planning via the myAU portal.
2. The Eagle Service link can be found under the Academics menu.
3. Click on the My Progress tab to review your degree audit information.
4. Click on one of the courses that is associated with an unmet requirement.
5. Search for available sections, then click Add Section to Schedule.
6. Repeat this process until you have filled out a complete schedule.
7. You can review your plan via the Plan and Schedule tab.
8. You can also search for classes directly via the Course Catalog tab.

If you have a stop on your account, a notification will appear in the upper right-hand corner of the Student Planning screen, indicating the reason for the stop and the way to resolve it.

In most cases, you will not be able to register for classes, if you have a stop on your account.

No. Adding a section to your plan does not guarantee a seat in that section. You can add any class to your planner that you want; and it will appear in yellow on your plan. When you attempt to register for the section, the registration system will validate that there is a seat available and you meet all of the restrictions and/or requisites.

You are not in the class until you have successfully registered for the class. When you have successfully registered, the class section will have a green check mark in the upper left-hand corner on your plan.

You must log into Student Planning via the myAU portal to find out when your registration appointment time begins.

1. In Student Planning, click on the Plan and Schedule tab.
2. Toggle to the upcoming registration term to see your registration appointment time displayed, under the term information.
3. f you do not see a registration appointment time, it is possible your appointment time has passed and you are now able to register.
4. For planned courses a Register button will be available, once your registration time has passed.
5. Note: The Register button will be greyed out, if you do not have an appointment time; in this case, please e-mail registration_services@american.edu from your AU e-mail account, including your name and AU ID.

No. Registration dates and appointment times are determined by student class level and will not be changed.

• At the undergraduate level, groups of students are further segmented, according to the number of credits a student has completed at the time of registration.
• Within credit-limit parameters, students are randomly assigned registration appointment times in 15-minute increments, beginning at 9:30 AM.

A complete listing of the registration dates can be found at: http://www.american.edu/provost/registrar/registrationdates.cfm. 

Your registration appointment time is the start time for your priority registration period. If you miss the time, don’t worry! You have access to the registration system beginning with your registration time, all the way through the end of the Add/Drop period at the beginning of the next semester.

Simply register, as soon after your appointment time as you are able. 

Since registration appointment times are assigned randomly within the pool of students with similar earned credit groupings, it is likely that some student’s registration appointment times will conflict with a class, an extracurricular activity, or a job.

The registration appointment time is a start time for your priority registration period. If you miss the assigned time, don’t worry!

Simply register for classes, as soon as you are able. You will continue to have access to the registration system through the end of the Add/Drop period at the beginning of the next semester. 

If you need to change a grade type for a class you are registered in and it is before the deadline:

1. Log into the myAU portal.
2. Select the Grade Type Change Request link under Academics to make grade type adjustments. 

If you have added yourself to the waitlist for any sections via Student Planning and want to see where you are on the list:

1. Log into Eagle Service
2. Select My Waitlisted Sections under Academics in the side menu bar.

• If you have problems accessing the site, or if you encounter any technical difficulties, please contact the OIT Help Desk at helpdesk@american.edu or via help.american.edu.
• If you have specific questions about your requirements or classes you are considering, please contact your academic adviser. 

To maintain continued enrollment during a temporary leave, you will need to fill out the following form in consultation with your academic adviser: Request for Temporary Leave- Undergraduate and Graduate 

These are important registration-related deadlines, such as:

· The last day to add

· The last day to drop without receiving a “W”

· The last day to withdraw

Students can view the deadline dates in the printed schedule.

To access the printed schedule:

1. Log in to Eagle Service

2. Click on Student Planning

3. Click Plan & Schedule

4. Then from the Schedule Tab, click Print

The printed schedule includes a deadline dates column that displays deadline dates for each section. The printed schedule includes planned and registered (ungraded) sections. 

 

Advisors can view the deadline dates in the student’s printed schedule.

To access the student’s printed schedule:

1. Log in to Eagle Service

2. Click on Advising

3. Search for the student and click View Details

4. Then from the Course Plan Tab, click Print

This will generate the same version of the printed schedule, complete with deadline dates by section.

Faculty can view the deadline dates by section on the section details.

To access the section details:

1. Log in to Eagle Service

2. Click on Faculty

3. Select a section from the list

The deadline dates are displayed at the top section of the section detail page